Project Description

Browse our Communication Skill COURSES
Verbal Communication
Increase your Influence
Public Speaking


This course is designed for creatives of all disciplines to help uncover your unique confidence. Do you battle with imposter syndrome? Are you looking for a burst of inspiration? If you answered “Yes” to either of these questions, this course is for you!

In this course you’ll learn exercises and practices that help you connect with your natural confidence. We all have unique skills and talents but many of us lack the confidence to actually go after the things we really want. Throughout the lessons we’ll be creating a confidence kit, which will become a visual representation of your confidence journey.


  • Assessing your assertiveness
  • Passive, aggressive and assertive behaviours
  • Four steps to assertiveness
  • Effect of body language and tone of voice
  • Understanding and practising active listening
  • Do’s and Don’ts of making requests
  • Saying ‘no’
  • Reassessing your assertiveness
  • Your Influencing Style
  • Influencing Role Models
  • Empathy Mapping
  • Push’ and ‘Pull’ influencing techniques
  • The Trust Equation
  • Practising establishing trust and influencing others
  • Principles of Persuasion
  • Creating a persuasive Marketing Plan
  • Reviewing your Influencing Style


By the end of this course, you will be able to:

  • Communicate your opinions clearly and confidently
  • Ask for what you want and say ‘no’ politely
  • Moderate your body language and tone of voice to make the right impression
  • Ask better questions and summarise what you hear
  • Build trust and empathise with others
  • Understand and implement different techniques to influence and persuade others
  • Identify personal goals and create a plan to achieve them

Entry requirements

The minimum level of English required to participate in our courses is Upper Intermediate or B2 on the CEFR.

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Course specification
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